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Your Front Desk Staff Are Burning Out Answering The Same Questions

If you're a hotel GM watching your team repeat checkout times and Wi-Fi passwords 200 times daily, you've reached the automation moment.

Your front desk staff answers the same 20 questions 200 times a day. Your TripAdvisor reviews sit unanswered for weeks. Your revenue management is a spreadsheet updated when someone remembers. We connect AI to your PMS, booking engine, and review platforms so guests get instant concierge service via WhatsApp, every review gets a personalized response within hours, and your pricing adjusts dynamically based on demand.

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Frequently Asked Questions

We integrate with Opera, Cloudbeds, Mews, Guesty, and custom PMS platforms. Plus booking engines, channel managers, and review platforms including TripAdvisor and Google Business. If you've got something unusual or custom-built, we've probably dealt with it before -- ask us.
Guests reach out through WhatsApp, your website chat, or SMS -- wherever they're most comfortable. The AI handles amenity questions, gives local restaurant recommendations, modifies bookings, and processes requests, all while pulling live availability and guest history from your PMS. So the answers are actually accurate, not just plausible-sounding.
Within hours of a Google or TripAdvisor review going live, the AI drafts a personalized response that references specifics from what the guest actually wrote. A staff member reviews it and hits approve. That's it. In practice, most properties save 5--10 hours a week on review management alone -- and response rates go from "occasionally" to "every single review."
The AI concierge chatbot starts at $3,000. The full suite -- review management, revenue optimization, staff scheduling, the whole thing -- runs $8,000 to $15,000 depending on property size and integration complexity. And honestly, most hotels hit ROI within 90 days just from reduced front desk call volume, before you even factor in the revenue management upside.
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