Privacy Policy
Last updated: June 4, 2026
This policy explains what information Social Animal collects, how we use it, and the choices you have. We collect only what we need to respond to enquiries, deliver our services, and improve our website. We do not sell your personal information.
1. Information we collect
- Information you give us. When you submit a contact form, request a proposal, or book a call, we collect the details you provide such as your name, email address, company, and message.
- Client engagement data. For active clients, we hold project information, documents, and billing records needed to deliver and invoice the work.
- Usage data. We collect basic, privacy-respecting analytics about how visitors use the site, such as pages viewed and approximate region, to improve content and performance.
2. How we use information
- To respond to enquiries and provide quotes and proposals.
- To deliver, manage, and invoice client engagements.
- To send communications you have requested, such as project updates.
- To maintain, secure, and improve our website and services.
3. Cookies and analytics
We use a small number of cookies and privacy-respecting analytics to understand site usage and keep the site working. Where required, a cookie consent banner lets you control non-essential cookies. You can also manage cookies through your browser settings.
4. Service providers
We use trusted third-party providers to operate our business, including hosting, database, email delivery, and payment processing services. These providers process data only on our instructions and only as needed to provide their service. Payment card details are handled by our payment processor and are never stored on our own servers.
5. Data retention
We keep personal information only as long as needed for the purposes described here or as required by law, then delete or anonymise it.
6. Your rights
You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, contact us through our contact page and we will respond within a reasonable time.
7. Changes to this policy
We may update this policy from time to time. The current version is always published on this page with the date it was last updated.
8. Contact
For any privacy question or request, reach us through our contact page.
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