AI integration is the process of connecting artificial intelligence models like Claude and ChatGPT to your existing business systems -- CRM, ERP, ecommerce platform, databases, communication tools, and industry-specific software -- so the AI can actually read your real data, understand your business context, and take meaningful action. And that last part matters more than people realize. Here's the thing: most businesses are still using AI like it's a fancy search engine. You paste something in, you get something out, and then you manually apply it somewhere. That's not integration -- that's just a more expensive copy-paste. Real AI integration is different. It means your AI assistant knows that Customer #4821 in your Salesforce has two open tickets, a pending return on order #7734, and hasn't reordered in 90 days. It means when a patient calls your Chicago clinic, the AI can check their Epic record, see Dr. Patel has a Thursday opening, and book it -- without a human in the middle. It means your contracts get drafted with your actual boilerplate, your shipments get rerouted when FedEx flags a delay, and your claims get processed against your real policy data. This goes way beyond chatbots and content generation. We're talking about AI assistants that book appointments, process insurance claims, analyze return patterns, draft context-aware contracts, route shipments, and automate workflows across your entire operation. Not someday. Right now, for businesses with 10 employees or 10,000.
项目失败的原因
合规
AI Customer Service
AI Internal Assistant
AI Workflow Automation
RAG Document Intelligence
AI Voice and Communication
Agentic Commerce
我们构建的内容
AI That Reads Your Actual Data
Actions, Not Just Answers
2-4 Week Delivery, Not 12 Months
HIPAA, FCA, PCI DSS Compliant
White-Label for Agencies
MCP and Agentic Architecture
我们的流程
System Audit
Connection Architecture
Build and Connect
Train and Tune
Launch + Monitor
常见问题
How much does AI integration cost?
Pricing is pretty straightforward once we know your scope. A simple AI chatbot connected to your website and FAQ database runs $8,000 to $15,000. Connecting AI to a single system -- your CRM or Shopify store -- is $15,000 to $40,000. Multi-system integration across 3 to 5 tools with workflow automation runs $40,000 to $100,000. Enterprise builds with custom RAG, multiple departments, and compliance requirements range from $100,000 to $250,000. All fixed-price after a 1-week discovery sprint. No hourly billing surprises.
What systems can you connect AI to?
Honestly, if it has an API or a database, we can connect AI to it. In production we've integrated Claude and ChatGPT with Shopify, Salesforce, HubSpot, Slack, SAP, Oracle, PostgreSQL, MongoDB, Epic, Cerner, FedEx, DHL, Stripe, Twilio, and dozens of others. Custom ERPs that nobody outside your industry has heard of? Usually fine. The question isn't really whether we can connect to your system -- it's what's worth connecting first.
How is this different from just using ChatGPT?
ChatGPT out of the box knows nothing about your business. It doesn't know your customers, your inventory, your pricing, or your policies. Our integrations fix that by connecting AI directly to your actual data sources in real time. So instead of a nurse copying patient info into a chat window and hoping the AI gives useful output, she just says "schedule a follow-up with Dr. Patel" -- and the AI checks the Epic calendar, finds the Thursday slot, and books it. That's the difference.
Is my data safe with AI integration?
Yes, and this is something we take seriously. All data stays in your infrastructure. We use the Claude API with enterprise-grade encryption -- not the consumer ChatGPT product. For healthcare clients we build HIPAA-compliant systems with BAAs signed and in place. For financial clients we follow FCA, SEC, and PCI DSS requirements. AI processes data in memory and doesn't store it between sessions. Your data doesn't leave your systems.
How long does AI integration take?
Timelines depend on scope, but here's a realistic breakdown: a simple AI chatbot is 2 to 3 weeks. Single-system integration -- connecting AI to your CRM, for example -- takes 3 to 4 weeks. Multi-system integration with workflow automation runs 6 to 10 weeks. Enterprise deployments with compliance requirements and team training take 10 to 16 weeks. And you see working demos every week throughout, not just at the end.
Can AI actually take actions or just answer questions?
Both, and the distinction matters. We build AI agents that take real actions inside your systems -- booking appointments, updating CRM records, processing returns, sending emails, rerouting shipments, generating reports. Using MCP protocol and function calling, the AI doesn't just chat about what should happen. It actually executes the workflow. With human-in-the-loop controls for anything sensitive, so you're never flying completely blind.
What AI models do you use?
We primarily use Claude API from Anthropic -- it's genuinely better for reasoning, instruction-following, and handling long context windows than most alternatives. For specific use cases we also bring in OpenAI's GPT-4o. Document processing and semantic search runs on pgvector embeddings. Voice integrations use ElevenLabs. We're not locked to one vendor, which matters -- because the right model for a healthcare scheduling system in Boston isn't necessarily the right model for an ecommerce returns workflow in Austin.
Do you offer AI integration for agencies to white-label?
Yes, and it's a clean business model for agencies that want to offer AI without building an AI practice from scratch. You sell the AI features to your clients under your own brand. We build the integrations, connect the systems, and handle all the technical complexity on the back end. You sell and support the client relationship. Typical agency markup is 40 to 60 percent. We've built white-label AI solutions for agencies with 50 or more clients -- it scales well once the model is set up.
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