WEBSITE CARE & GROWTH

Website Maintenance Services That Actually Prevent Problems

Senior developers who keep your site secure, fast, and running -- not a ticket queue that reacts after something breaks.

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WEB DEVELOPMENT AT A GLANCE
  • Uptime Target Monitored every 60 seconds 99.9%
  • Patch Response Critical security updates <48h
  • Monthly Plans Scaled to site complexity $200 -- $2,000
  • Maintenance
  • Management
  • Care Plans
  • Uptime
  • 95+LIGHTHOUSE AVG
  • 12+ yrsSENIOR-LED
  • Fixed feeNO SCOPE CREEP
  • 200+PROJECTS SHIPPED
CLUTCH 5.0 VERIFIED

Overview — 01

Most maintenance plans log a ticket after your site goes down. We run scheduled security patching, daily backups, uptime checks every minute, and performance audits before issues reach your users or search rankings.

Most agencies staff this work with junior techs rotating through a shared ticket queue. We do the opposite -- a senior developer who knows your codebase handles every task. We maintain WordPress sites and modern stacks built on Next.js, Astro, or similar frameworks.

Our plans run $200 to $2,000 per month depending on site complexity and the volume of monthly changes you need. We also track Core Web Vitals and page speed month over month so performance does not quietly degrade. If we discover your WordPress site is breaking so often that patching it costs more than rebuilding, we will tell you that directly and quote the rebuild honestly.

What do website maintenance services actually include?

Website maintenance services are the ongoing technical work that keeps a live site secure, performant, and functional after launch. That means applying CMS and dependency updates, patching security vulnerabilities, running daily backups with tested restores, monitoring uptime and response times, fixing broken links and forms, and making small content or design changes as your business needs shift.

The gap — 02

What is holding your current website back?

Common gaps we find in nearly every audit.

Your WordPress plugins have 14 pending updates and you are afraid clicking 'update' will break the site.
Risk: Outdated plugins are the #1 attack vector for WordPress -- 56% of known WP vulnerabilities trace to plugins. A single breach can cost $5,000 to $25,000 in cleanup and lost revenue.
You have no idea if your backups actually work because nobody has ever tested a restore.
Risk: Untested backups fail 30-40% of the time when you need them most. Discovering this during a real outage means rebuilding from scratch at emergency rates.
Site speed has gotten worse every quarter but nobody owns the problem.
Risk: A 1-second increase in load time drops conversions by roughly 7%. Over 12 months of slow drift, that compounds into tens of thousands of dollars in lost sales.
Your contact form has been silently broken for weeks and leads went nowhere.
Risk: Most businesses discover broken forms only when a prospect complains -- or never. Even two weeks of a dead form on a site generating 50 leads per month means 25 lost opportunities.
Your current maintenance provider takes 3-5 days to respond and you never talk to the same person.
Risk: Slow response during downtime costs roughly $427 per minute for small e-commerce sites. A rotating support queue means every ticket starts with someone re-learning your site.
You are paying to maintain a WordPress site that breaks every month and might be cheaper to rebuild.
Risk: Chronic maintenance on a poorly-built theme can exceed $1,500/mo in firefighting. A clean rebuild on a modern stack often pays for itself within 6-8 months of reduced maintenance costs.

Safeguards — 03

How we build this right

Every safeguard, built in from Day 1.

Security Patch SLA

Critical CVEs affecting your stack are patched within 48 hours of public disclosure. We track upstream security advisories for every dependency in your codebase, not just the CMS core.

Verified Daily Backups

Backups run daily and are tested for restore integrity on a weekly basis. Copies are stored off-site and retained for 30 days so a compromised or corrupted deployment never means permanent data loss.

Uptime and Performance Monitoring

Minute-level uptime checks alert an on-call engineer immediately on failure. Monthly reports include Core Web Vitals trends, time-to-first-byte, and error rate summaries with annotated change history.

Scope — 04

What we build

Purpose-built features for your industry.

Apply security patches and CMS updates within 48 hours of release

We test every update on a staging environment first. Your live site gets patched quickly without the surprise white screen.

Run daily automated backups with quarterly tested restores

Backups stored offsite in two geographic regions. We actually restore them on a test server every quarter so you know recovery works.

Monitor uptime and response time every 60 seconds, 24/7

We detect downtime within one minute and begin diagnosis before you notice. Monthly reports show 99.9%+ uptime targets and actual numbers.

Audit broken links, forms, and third-party integrations weekly

Automated scans flag issues, then a human verifies every alert. You get a weekly summary with anything fixed and anything that needs your input.

Track Core Web Vitals and page speed month over month

We measure LCP, CLS, and INP on your top 20 pages monthly. When scores drift, we fix the root cause -- not just report the number.

Make small content and design changes included in your plan

Text updates, image swaps, new sections, minor layout tweaks -- handled by the same senior dev who knows your site. Turnaround is typically 1-2 business days.

Process — 05

Our development process

From discovery to launch. Quality at every step.

01

Technical Audit and Onboarding

1 week

We review your existing codebase, hosting configuration, backup state, and dependency versions. Any immediate risks are documented and prioritized before routine maintenance begins so we start from a known baseline.

02

Monitoring and Alerting Setup

1 week

Uptime checks, error tracking, and performance baselines are configured for your specific stack. Alert routing is confirmed with your team so the right people are notified without noise from false positives.

03

First Maintenance Cycle

1-2 weeks

Outstanding security patches and dependency updates are applied through staging, tested, and deployed. Any performance or configuration issues identified during the audit are addressed in this initial cycle.

04

Ongoing Cadence and Reporting

Monthly ongoing

Monthly update cycles, weekly security scans, and quarterly performance audits run on a fixed schedule. You receive a written report each month covering everything deployed, flagged, and recommended for the period ahead.

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Related resources — 06

Solution Website Management Services Solution Go to Market Strategy capability WordPress Maintenance solution Retainer Development Engagement capability Core Web Vitals Optimization

Questions — 07

Frequently asked questions

No. We maintain WordPress, Next.js, Astro, and other modern stacks. About 40% of our maintenance clients run something other than WordPress. The same senior developer handles your site regardless of the framework.
The $200 tier covers a single simple site -- updates, backups, uptime monitoring, and one hour of content changes. The $2,000 tier is for complex multi-site or e-commerce setups with 8-10 hours of dev changes, priority response, and weekly performance reporting.
For critical outages, our target is under 1 hour during business hours and under 4 hours overnight. Non-critical issues get a response within one business day. Every plan includes defined SLAs so expectations are clear.
Yes. A named senior developer is assigned to your site. They learn your codebase, your business context, and your preferences. If they are on vacation, a specific backup developer -- not a random queue -- covers.
We will show you the math -- monthly maintenance cost versus a one-time rebuild amortized over 18-24 months. If maintaining is genuinely cheaper, we say so. We would rather keep a $500/mo client for years than sell an unnecessary rebuild.
Yes. All plans are month-to-month with 30 days notice. We hand over all credentials, backups, and documentation. No lock-in contracts -- we keep clients by doing good work, not by trapping them.

More solutions — 08

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Get started — 09

Talk to a senior dev about your site

30 minutes, a partner, concrete next steps.

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