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Logistics & Freight
Shipment TrackingDocument VaultSelf-Service Quoting

Freight Forwarder Website & Client Portal

Sua equipe de operações se afoga em ligações 'Cadê meu pedido?' todos os dias

90%
Fewer Support Emails
Self-service eliminates routine queries
24/7
Shipper Access
No rep required
95+
Lighthouse Score
Performance target
<4s
Full Page Load
On 3G connections
What Your Portal Actually Does — And What It Replaces

Your shipper logs in at 11 p.m. to check container ETAs. No phone call. No email thread. Your portal surfaces real-time air, ocean, and ground milestones, document vaults organized by BOL, and quote history with pricing breakdowns — all under your brand, on your domain. It replaces the operational theater of Slack pings, forwarded email chains, and 'let me get back to you' delays that make your team look slow and your business feel small. When a shipper can track their own freight, download their own invoices, and request quotes without waiting on a human, your margin stops bleeding into customer service hours. Your team books new lanes instead of answering 'where is it?' for the fifth time this week.

Onde os projetos falham

Shippers email or call for every status update Your team burns hours on repetitive inquiries instead of moving freight.
Documents scattered across email threads and shared drives A missing bill of lading or ISF confirmation can push customs clearance back by days.
No branded digital experience for customers Shippers compare you to competitors with polished portals and switch.
Quoting happens manually through back-and-forth emails Slow response times lose deals to forwarders with instant quote engines.
Invoice disputes and payment delays are constant Cash flow suffers when clients can't access their own billing history.
Your current website is a static brochure with no functionality You look like a small operation regardless of your actual capacity.

Conformidade

Real-Time Shipment Tracking

Live milestone updates across air, sea, and road modes synced via carrier APIs. Shippers see routing timelines, events, and ETAs without contacting your team.

Secure Document Vault

A centralized repository for bills of lading, arrival notices, ISF confirmations, entry summaries, and invoices. Role-based access controls and searchable archives keep everything organized.

Self-Service Quoting Engine

Structured forms capture origin, destination, cargo type, and volume for fast quote generation. Shippers compare rates and convert quotes to bookings in one flow.

Invoice & Payment Management

Clients view unpaid and paid statuses, download invoices, and initiate payments directly. Automated reminders cut down on collections effort.

Role-Based Access Control

Admins, operations staff, and clients each see exactly what they need. Granular permissions protect sensitive shipment and financial data.

Automated Notifications

Email and in-app alerts fire on status changes, document uploads, and payment receipts. Shippers stay informed without anyone lifting a finger.

O que construímos

Track air, ocean, and ground shipments from a unified dashboard with map overlays and milestone push notifications

Your ops team reclaims 12+ hours per week previously spent answering status emails and hunting down documents for shippers

Upload BOLs, ISFs, packing lists, and invoices with drag-and-drop tagging that auto-sorts by shipment ID

Shippers see your logo, color palette, and domain throughout the portal — competitors never get a chance to poach them with 'better tech'

Search booking history by date range, origin, destination, or spend with one-click CSV export for accounting teams

Document disputes vanish when every party can pull the exact BOL or customs form from a timestamped, searchable vault

Request instant quotes by entering cargo details, origin, and destination — rates display in seconds, not business days

Quote response time drops from 24 hours to 90 seconds, letting you win time-sensitive RFQs before larger forwarders even reply

Access the portal from any phone or tablet without downloading an app or logging into a desktop VPN

Invoice disputes shrink when shippers review their own billing history and payment status without calling your AR team

Sync shipment data from your TMS or carrier APIs so customers see live container positions, not stale PDFs

Your brand looks like a $50M operation even if you're running lean, because the portal signals investment and scale to enterprise buyers

Nosso processo

01

Discovery & Workflow Mapping

We audit your current operations — how quotes flow, where documents live, which carrier APIs you need. Every shipper touchpoint gets mapped to define the portal requirements.
Week 1
02

Architecture & UX Design

We design the database schema, API integration plan, and high-fidelity UI mockups for the shipper dashboard, admin panel, and document vault. You approve everything before we write a line of code.
Week 2-3
03

Portal Development & Integration

We build the tracking engine, document vault, quoting flow, and invoicing module. Carrier APIs, TMS connections, and payment processing get wired up and tested.
Week 4-7
04

Testing & Data Migration

End-to-end testing across devices and user roles. Historical shipment data and documents are migrated, and your team gets hands-on training with the admin panel.
Week 8
05

Launch & Support

Deployed to production with monitoring, error tracking, and 30-day post-launch support. We handle any carrier API issues or user feedback that comes up.
Week 9
Next.jsSupabaseVercelMapboxAWS S3ResendStripeTailwind CSS

Perguntas frequentes

Como funciona o rastreamento de embarques em tempo real em um portal cliente?

Puxamos dados de marcos diretamente das APIs das transportadoras — linhas oceânicas, aéreas, provedores de transporte rodoviário — para que atualizações de status, ETAs e mapas de rota apareçam no seu portal automaticamente. Ninguém da sua equipe precisa inserir nada manualmente. A frequência de atualização dos dados depende da transportadora, mas normalmente configuramos algo entre 15 minutos e uma hora.

O portal pode se conectar ao nosso TMS ou CargoWise existente?

Sim. Construímos integrações de API REST com CargoWise, Magaya, Descartes e a maioria das plataformas TMS modernas. Se seu sistema tem uma API ou suporta exportações de dados, podemos sincronizar embarques, documentos e faturas nos dois sentidos. Tem um sistema legado sem API? Usamos importações baseadas em arquivos agendadas para lidar com isso.

Qual é o nível de segurança do cofre de documentos para documentos de envio sensíveis?

Os documentos ficam em buckets AWS S3 criptografados com controles de acesso baseados em função — cada usuário vê apenas documentos vinculados aos seus próprios embarques. Implementamos segurança em nível de linha no Supabase, aplicamos HTTPS em toda parte e suportamos autenticação de dois fatores para contas de administrador. Todo download e upload é registrado.

Quanto tempo leva para construir um portal cliente para despachante?

Um portal completo com rastreamento, cofre de documentos, cotações e faturamento normalmente leva 8–9 semanas do início ao lançamento. Se você está começando com apenas rastreamento e documentos, conseguimos colocar isso em produção em 5–6 semanas. As principais variáveis são quantas APIs de transportadoras estamos conectando e o quão complexos são seus dados existentes.

Nossos despachantes precisarão baixar um aplicativo para usar o portal?

Não. O portal é um aplicativo web progressivo — funciona em qualquer navegador em qualquer dispositivo, desktop, tablet ou telefone. Os despachantes simplesmente acessam sua URL personalizada. Se você quer que pareça mais um aplicativo nativo, podemos adicionar funcionalidade instalar-na-tela-inicial para que ele apareça no telefone deles sem tocar nas lojas de aplicativos.

Os despachantes podem solicitar cotações e fazer reservas pelo portal?

Com certeza. Construímos formulários de solicitação de cotação estruturados que capturam origem, destino, detalhes da carga e nível de serviço. Sua equipe pode gerar cotações manualmente, ou se você tiver um mecanismo de tarifação, as cotações podem fluir por ele. De qualquer forma, cotações aprovadas se convertem em reservas em um único clique e tudo permanece pesquisável.

Freight Forwarder Portals from $14,000
Fixed-fee. 30-day post-launch support included.
See all packages →
Next.js DevelopmentE-Commerce DevelopmentCore Web Vitals OptimizationCore Web Vitals & Jamstack Guide

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