Your shipper logs in at 11 p.m. to check container ETAs. No phone call. No email thread. Your portal surfaces real-time air, ocean, and ground milestones, document vaults organized by BOL, and quote history with pricing breakdowns — all under your brand, on your domain. It replaces the operational theater of Slack pings, forwarded email chains, and 'let me get back to you' delays that make your team look slow and your business feel small. When a shipper can track their own freight, download their own invoices, and request quotes without waiting on a human, your margin stops bleeding into customer service hours. Your team books new lanes instead of answering 'where is it?' for the fifth time this week.
项目失败的原因
合规
Real-Time Shipment Tracking
Secure Document Vault
Self-Service Quoting Engine
Invoice & Payment Management
Role-Based Access Control
Automated Notifications
我们构建的内容
Track air, ocean, and ground shipments from a unified dashboard with map overlays and milestone push notifications
Upload BOLs, ISFs, packing lists, and invoices with drag-and-drop tagging that auto-sorts by shipment ID
Search booking history by date range, origin, destination, or spend with one-click CSV export for accounting teams
Request instant quotes by entering cargo details, origin, and destination — rates display in seconds, not business days
Access the portal from any phone or tablet without downloading an app or logging into a desktop VPN
Sync shipment data from your TMS or carrier APIs so customers see live container positions, not stale PDFs
我们的流程
Discovery & Workflow Mapping
Architecture & UX Design
Portal Development & Integration
Testing & Data Migration
Launch & Support
常见问题
客户门户中的实时货物跟踪如何运作?
我们直接从货运公司API — 海洋航线、航空公司、卡车运输公司 — 获取里程碑数据,因此状态更新、预计到达时间和路线图会自动出现在您的门户中。您团队中没有人需要手动输入任何内容。数据刷新频率取决于货运公司,但我们通常将其配置为每15分钟到每小时刷新一次。
门户能否连接到我们现有的TMS或CargoWise?
可以。我们已经与CargoWise、Magaya、Descartes和大多数现代TMS平台建立了REST API集成。如果您的系统有API或支持数据导出,我们可以在两个方向上同步货物、文件和发票。有没有API的遗留系统?我们使用计划的基于文件的导入来处理这个问题。
敏感运输文件的文件存储库有多安全?
文件存储在加密的AWS S3存储桶中,具有基于角色的访问控制 — 每个用户只能看到与其自身货物相关的文件。我们在Supabase中实现行级安全性,在整个过程中强制使用HTTPS,并支持管理员账户的双因素认证。每次下载和上传都会被记录。
构建货运代理客户门户需要多长时间?
具有跟踪、文件、报价和发票功能的完整门户通常需要8–9周才能从启动到上线。如果您只想从跟踪和文件开始,我们可以在5–6周内推出。主要变量是我们连接多少个货运公司API以及您现有数据的复杂程度。
我们的货运人需要下载应用程序来使用门户吗?
无需应用程序。该门户是一个渐进式网络应用程序 — 它可以在任何设备上的任何浏览器中运行,台式机、平板电脑或手机。货运人只需访问您的品牌URL。如果您希望它看起来更像原生应用程序,我们可以添加安装到主屏幕的功能,这样它就可以存放在他们的手机上,而无需接触应用商店。
货运人能否通过门户请求报价和预订货物?
绝对可以。我们构建了结构化的报价请求表单,可以捕获出发地、目的地、货物详情和服务级别。您的团队可以手动生成报价,或者如果您有运价引擎,报价可以流经该系统。无论哪种方式,批准的报价可以一键转换为预订,一切都保持可搜索状态。
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