Your Home Care Site is Turning Away Families at Midnight
If you're running a home care agency, every click to voicemail after 5pm is a family choosing your competitor with live chat.
Service area maps, caregiver directories, care matching, and HIPAA-compliant scheduling portals built for home care agencies serving families across regions.
A family lands on your site at 9 PM after their parent's hospital discharge. Your site loads. They type their ZIP code into a coverage checker -- it validates in 1.2 seconds, shows the boundary map, lists three caregivers with dementia certifications available Tuesday morning. They upload the discharge paperwork through an encrypted portal, book the first shift, and your intake coordinator gets a Slack ping. That's what your home care site should do. Most don't. They bury service areas in footer text, hide caregiver bios three clicks deep, collect PHI over plain-contact forms that risk $50K HIPAA fines, and force families to call during business hours or lose the lead. We build the sites that match families with caregivers in under four minutes -- with geo-fencing, filterable directories, encrypted document upload, mobile caregiver portals, and automated review collection that drives the local SEO your agency actually needs.
What is holding your current website back?
Common gaps we find in nearly every audit.
How We Build This Right
Every safeguard, built in from Day 1.
Interactive Service Area Map
Families enter their ZIP code and instantly see whether your agency covers their area. No match? The map points them to the nearest sister agency or partner -- keeping that lead inside your network instead of handing it to a competitor.
Caregiver Profile Directory
Searchable profiles with photos, bios, certifications (CNA, HHA, CPR), specializations, languages spoken, and availability. Families can request specific caregivers by name.
Service Package Breakdown
Structured pages for companion care, personal care, skilled nursing, and therapy. Each package shows descriptions, available hours, and pricing -- hourly, daily, or live-in.
Care Matching Algorithm
Families describe their parent's needs. The system scores available caregivers against those criteria -- skill level, location, availability, language, personality fit -- and surfaces the best matches.
Scheduling Portal
Families pick a caregiver, date, time, duration, and recurring pattern. Confirmations and reminders go out automatically. Caregivers see their schedules on a mobile PWA.
HIPAA-Compliant Intake Forms
Medical history, medication lists, physician contacts, and emergency info submitted through AES-256 encrypted forms. Data stored in Supabase with Row Level Security tied to each individual client record.
What We Build
Purpose-built features for your industry.
Validate ZIP codes in real time so families know you cover their area before they waste time filling intake forms
Families see a boundary map, type their ZIP, and get instant coverage confirmation -- no 10-second competitor bounce
Filter caregivers by certification, language, dementia specialization, and availability windows so families see who's walking through the door
Trust collapses when strangers enter a parent's home -- caregiver profiles with photos and certifications push intake completions above 8%
Encrypt document uploads with virus scanning so insurance cards and physician orders never touch plain email
Your intake team stops drowning in 'how much does this cost' calls because pricing lives on the service page
Display service packages with transparent hourly rates so families stop calling your office for basic pricing questions
Hospital discharge planners and ER families book overnight shifts at 2 AM when your office is dark and competitors don't answer
Block after-hours leads from disappearing into voicemail by letting families book care at 11 PM from a hospital waiting room
One HIPAA breach runs $50K–$1.5M -- encrypted intake portals with automatic PHI scanning keep your agency compliant and insured
Expose poor caregiver-client matches before dispatch assigns them and turnover spikes in the first 30 days
A mobile caregiver app shows schedules, shift notes, and conflict alerts -- cutting manual dispatch errors and the client churn that follows bad matches
Built on a Modern, Secure Stack
Our Development Process
From discovery to launch. Quality at every step.
Service Area & Requirements Mapping
Week 1We document your coverage boundaries, service packages, caregiver roster structure, and compliance requirements. You define which features match how your agency actually operates.
Architecture & Prototype
Weeks 2-3We build the geo-fencing logic, directory schema, matching algorithm rules, and intake form encryption. You review interactive prototypes of every family-facing flow before we write a line of production code.
Development & HIPAA Implementation
Weeks 4-7Frontend in Next.js with mobile-first layouts. The backend connects Supabase with RLS policies, encrypted storage, and Twilio for scheduling notifications.
Testing & Compliance Audit
Weeks 8-9We run penetration tests on intake forms, validate HIPAA data handling, test geo-fencing accuracy across your service boundaries, and push Lighthouse scores above 95.
Launch & Training
Week 10The site goes live on Vercel. Your admin team gets hands-on training for the scheduling dashboard, caregiver profile management, and content updates. You've got 30-day post-launch support included.
Ready to discuss your your home care site is turning away families at midnight project?
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