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Spare Parts Portals
Serial Number LookupBOM Explorer3D Parts DiagramsERP Integration

B2B 備件入口網站開發

您的零件部門每週花費 60 小時在序列號查詢上

87%
Fewer Order Errors
With visual part selection
24/7
Self-Service Access
No phone queues
<200ms
Search Response
Algolia-powered
95+
Lighthouse Score
Performance target
What A Spare Parts Portal Actually Replaces — And What It Won't

Your technician lands on the portal at 2 AM. They type a serial number, drill into the BOM, spin a 3D exploded-view diagram, and add the exact seal to cart—live inventory, real price, order ships at sunrise. No phone tree. No PDF catalog guessing. Your spare parts portal connects directly to your ERP so every search hits current stock, supersession chains resolve automatically, and your parts desk stops playing human lookup table. It handles the 80% of orders that don't need expert intervention. Your team keeps the 20% that actually require judgment. Downtime shrinks. Return rates drop. Your aftermarket margin stops leaking to channel conflict and backorder chaos.

專案失敗的原因

Technicians call your parts desk and wait 20 minutes for a part number Meanwhile, every hour of machine downtime is costing that customer $10K–$50K in lost production.
Customers order from flat PDF catalogs and get the wrong part Return rates hit 15–25%, which eats margins and, eventually, trust.
Your serial-to-BOM mapping lives in a spreadsheet — or in someone's head When that person leaves, the knowledge goes with them.
ERP inventory data never reaches customers in real time Orders placed against zero stock kick off backorder cascades and a wave of angry emails.
Nobody sees cross-sell or upsell opportunities when a customer's hunting for a single part That's 30%+ of aftermarket revenue left on the table every quarter.
Dealers maintain their own shadow catalogs on stale data Price discrepancies and discontinued-part orders create channel conflict you're constantly cleaning up.

合規

Serial Number Lookup

A customer enters their machine serial and immediately sees their exact configuration, eligible parts, and available upgrade paths. When original parts are discontinued, AI surfaces the alternatives automatically.

Interactive BOM Explorer

A hierarchical Bill of Materials with expand/collapse navigation, tied directly to your ERP structure. Each node links to part details, live availability, and one-click ordering.

3D Exploded-View Diagrams

Three.js-powered 3D models let users rotate, zoom, and click individual components to add them to cart. We convert your existing CAD files into web-ready assets — no manual remodeling required.

Real-Time ERP Integration

Bidirectional sync with SAP, Oracle, Microsoft Dynamics, or Epicor — live inventory, customer-specific pricing, order status. No batch jobs. Webhook-driven updates.

Account-Based Pricing & Access

Dealer tiers, contract pricing, and volume discounts enforced per login. Each customer sees only the machines and price lists tied to their account.

Predictive Maintenance Bundles

The portal auto-generates maintenance kits based on machine age, runtime hours, and service history. Push notifications go out when a scheduled service window is coming up.

我們構建的內容

Train search on your order history so partial numbers and natural language queries return the right part, not a dead end

Your technicians find the right part in under 90 seconds instead of waiting on hold for 20 minutes

Ingest STEP, IGES, STL, and native CAD files to generate interactive 3D viewers without manual remodeling

Your return rate drops from 15–25% to single digits because customers see exploded views before they order

Track supersession chains automatically so discontinued parts resolve to current replacements with cross-reference notes

Your serial-to-BOM mapping lives in the system so turnover doesn't erase institutional knowledge

Deploy white-labeled sub-portals for each dealer with separate branding, inventory allocation, and customer lists

Your customers see real-time inventory before they click 'order' so backorder cascades stop flooding your inbox

Capture warranty claims and service requests tied to serial numbers with photo upload to cut back-and-forth by 60%

Your portal suggests cross-sell and upsell opportunities at the moment of search so you capture 30% more aftermarket revenue

Surface analytics showing top-searched parts, failed searches, and demand signals that inform purchasing decisions

Your dealers pull pricing and availability from a single source of truth so channel conflict stops burning your time

我們的流程

01

Data Audit & ERP Mapping

We start by going through your parts data, BOM structures, serial number schemas, and ERP endpoints. Gaps, duplicates, and broken supersession chains get surfaced before we write a single line of code.
Week 1–2
02

Architecture & Wireframes

We design the buyer flows — serial lookup, BOM navigation, 3D interaction. API contracts for your ERP get defined, staging environments get stood up, and account-based pricing rules get mapped out.
Week 3–4
03

Core Build & ERP Integration

We build the Next.js portal, Algolia search index, Three.js viewer, and live ERP connectors. Serial lookup, BOM explorer, and cart/checkout all go functional in staging.
Week 5–9
04

3D Asset Pipeline & QA

We process your CAD library into web-optimized 3D models and run end-to-end testing across serial lookups, order flows, and ERP sync. Load testing runs against realistic catalog volumes.
Week 10–12
05

Launch & Optimization

We deploy to Vercel edge with CDN-cached 3D assets, train your team on the admin tools, and monitor search analytics, failed lookups, and conversion rates through the first 30 days.
Week 13–14
Next.jsSupabaseVercelThree.jsAlgoliaSAP/Oracle ERP APIsPostgreSQLRedisCloudflare

常見問題

備件入口網站中的序列號查詢如何運作？

客戶輸入機器序列號。系統查詢您的 ERP 或同步資料庫，返回確切的機器配置、其物料清單和所有符合條件的替換零件。如果零件已停產，系統會沿著替換鏈查找當前替代方案，並顯示交叉參考文件。客戶無需致電任何人。

您可以與我們現有的 ERP 系統集成嗎？

可以。我們與 SAP、Oracle、Microsoft Dynamics、Epicor 和 Infor 建立雙向 API 集成。對於沒有現代 API 的 ERP，我們使用中介軟體或排定同步與 Webhook 觸發快取更新。即時庫存、客戶特定定價和訂單狀態都通過入口網站流動，無需任何人工操作。

3D 零件圖表功能需要我們提供什麼？

我們需要您現有的 CAD 檔案（STEP、IGES、STL 或原生 SolidWorks/CATIA 格式）。我們的處理管道將其轉換為輕量級、網路就緒的 3D 模型，使用 Three.js 渲染。爆炸圖中的每個元件都可點擊，並連結到相應的零件記錄、物料清單節點和購物車操作。

建設備件入口網站需要多長時間？

典型的入口網站（序列號查詢、物料清單瀏覽器、3D 圖表、ERP 集成）從啟動到上線需要 12–14 週。更簡單的構建（如具有 ERP 同步但沒有 3D 的目錄搜尋）可在 8–10 週內交付。時間取決於目錄規模、ERP 複雜性和您的 CAD 資產準備情況。

經銷商可以獲得自己品牌化的入口網站嗎？

可以。我們構建多租戶架構，使每個經銷商都能獲得自己品牌化的子入口網站，擁有自己的徽標、域名、客戶列表和庫存配置。所有內容都在一個管理後端上執行，使用相同的 ERP 集成，因此您對零件資料和定價有唯一的真實來源。

您如何處理已停產的零件？

我們在資料庫中追蹤替換鏈。當您的 ERP 將零件標記為停產時，入口網站會自動將鏈解析為當前有效的替換。客戶會看到原始零件標記為停產，並有清晰連結到推薦的替代方案——包括適配說明和規格差異。沒有人會陷入死胡同。

Spare Parts Portals from $18,000
Fixed-fee. 30-day post-launch support included.
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