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Spare Parts Portals
Serial Number LookupBOM Explorer3D Parts DiagramsERP Integration

Desenvolvimento de Portal de Peças Sobressalentes B2B

Sua Mesa de Peças Queima 60 Horas por Semana em Buscas de Número de Série

87%
Fewer Order Errors
With visual part selection
24/7
Self-Service Access
No phone queues
<200ms
Search Response
Algolia-powered
95+
Lighthouse Score
Performance target
What A Spare Parts Portal Actually Replaces — And What It Won't

Your technician lands on the portal at 2 AM. They type a serial number, drill into the BOM, spin a 3D exploded-view diagram, and add the exact seal to cart—live inventory, real price, order ships at sunrise. No phone tree. No PDF catalog guessing. Your spare parts portal connects directly to your ERP so every search hits current stock, supersession chains resolve automatically, and your parts desk stops playing human lookup table. It handles the 80% of orders that don't need expert intervention. Your team keeps the 20% that actually require judgment. Downtime shrinks. Return rates drop. Your aftermarket margin stops leaking to channel conflict and backorder chaos.

Onde os projetos falham

Technicians call your parts desk and wait 20 minutes for a part number Meanwhile, every hour of machine downtime is costing that customer $10K–$50K in lost production.
Customers order from flat PDF catalogs and get the wrong part Return rates hit 15–25%, which eats margins and, eventually, trust.
Your serial-to-BOM mapping lives in a spreadsheet — or in someone's head When that person leaves, the knowledge goes with them.
ERP inventory data never reaches customers in real time Orders placed against zero stock kick off backorder cascades and a wave of angry emails.
Nobody sees cross-sell or upsell opportunities when a customer's hunting for a single part That's 30%+ of aftermarket revenue left on the table every quarter.
Dealers maintain their own shadow catalogs on stale data Price discrepancies and discontinued-part orders create channel conflict you're constantly cleaning up.

Conformidade

Serial Number Lookup

A customer enters their machine serial and immediately sees their exact configuration, eligible parts, and available upgrade paths. When original parts are discontinued, AI surfaces the alternatives automatically.

Interactive BOM Explorer

A hierarchical Bill of Materials with expand/collapse navigation, tied directly to your ERP structure. Each node links to part details, live availability, and one-click ordering.

3D Exploded-View Diagrams

Three.js-powered 3D models let users rotate, zoom, and click individual components to add them to cart. We convert your existing CAD files into web-ready assets — no manual remodeling required.

Real-Time ERP Integration

Bidirectional sync with SAP, Oracle, Microsoft Dynamics, or Epicor — live inventory, customer-specific pricing, order status. No batch jobs. Webhook-driven updates.

Account-Based Pricing & Access

Dealer tiers, contract pricing, and volume discounts enforced per login. Each customer sees only the machines and price lists tied to their account.

Predictive Maintenance Bundles

The portal auto-generates maintenance kits based on machine age, runtime hours, and service history. Push notifications go out when a scheduled service window is coming up.

O que construímos

Train search on your order history so partial numbers and natural language queries return the right part, not a dead end

Your technicians find the right part in under 90 seconds instead of waiting on hold for 20 minutes

Ingest STEP, IGES, STL, and native CAD files to generate interactive 3D viewers without manual remodeling

Your return rate drops from 15–25% to single digits because customers see exploded views before they order

Track supersession chains automatically so discontinued parts resolve to current replacements with cross-reference notes

Your serial-to-BOM mapping lives in the system so turnover doesn't erase institutional knowledge

Deploy white-labeled sub-portals for each dealer with separate branding, inventory allocation, and customer lists

Your customers see real-time inventory before they click 'order' so backorder cascades stop flooding your inbox

Capture warranty claims and service requests tied to serial numbers with photo upload to cut back-and-forth by 60%

Your portal suggests cross-sell and upsell opportunities at the moment of search so you capture 30% more aftermarket revenue

Surface analytics showing top-searched parts, failed searches, and demand signals that inform purchasing decisions

Your dealers pull pricing and availability from a single source of truth so channel conflict stops burning your time

Nosso processo

01

Data Audit & ERP Mapping

We start by going through your parts data, BOM structures, serial number schemas, and ERP endpoints. Gaps, duplicates, and broken supersession chains get surfaced before we write a single line of code.
Week 1–2
02

Architecture & Wireframes

We design the buyer flows — serial lookup, BOM navigation, 3D interaction. API contracts for your ERP get defined, staging environments get stood up, and account-based pricing rules get mapped out.
Week 3–4
03

Core Build & ERP Integration

We build the Next.js portal, Algolia search index, Three.js viewer, and live ERP connectors. Serial lookup, BOM explorer, and cart/checkout all go functional in staging.
Week 5–9
04

3D Asset Pipeline & QA

We process your CAD library into web-optimized 3D models and run end-to-end testing across serial lookups, order flows, and ERP sync. Load testing runs against realistic catalog volumes.
Week 10–12
05

Launch & Optimization

We deploy to Vercel edge with CDN-cached 3D assets, train your team on the admin tools, and monitor search analytics, failed lookups, and conversion rates through the first 30 days.
Week 13–14
Next.jsSupabaseVercelThree.jsAlgoliaSAP/Oracle ERP APIsPostgreSQLRedisCloudflare

Perguntas frequentes

Como funciona a busca por número de série em um portal de peças sobressalentes?

O cliente digita o número de série da máquina. Isso consulta seu ERP — ou uma base de dados sincronizada — e retorna a configuração exata da máquina, sua Lista de Materiais e todas as peças de reposição elegíveis. Se uma peça está descontinuada, o sistema percorre a cadeia de supersessão e mostra a alternativa atual com documentação de referência cruzada. O cliente nunca precisa ligar para ninguém.

Vocês podem integrar com nosso sistema ERP existente?

Sim. Construímos integrações de API bidirecionais com SAP, Oracle, Microsoft Dynamics, Epicor e Infor. Para ERPs que não possuem APIs modernas, usamos middleware ou sincronização agendada com atualizações de cache acionadas por webhook. Inventário em tempo real, preços específicos do cliente e status de pedidos fluem pelo portal sem que ninguém toque manualmente.

O que o recurso de diagrama de peças em 3D exige de nós?

Precisamos de seus arquivos CAD existentes em formato STEP, IGES, STL ou nativo SolidWorks/CATIA. Nosso pipeline os converte em modelos 3D leves, prontos para a web, renderizados com Three.js. Cada componente na visualização explodida se torna clicável e vincula ao registro de peça correspondente, nó BOM e ação de carrinho.

Quanto tempo leva para construir um portal de peças sobressalentes?

Um portal típico — busca por serial, explorador BOM, diagramas 3D, integração ERP — leva 12–14 semanas desde o kickoff até o lançamento. Builds mais simples, como busca em catálogo com sincronização ERP mas sem 3D, podem ser entregues em 8–10 semanas. Depende do tamanho do catálogo, da complexidade do ERP e de como seus ativos CAD estão preparados.

Os revendedores podem obter seu próprio portal com marca própria?

Sim. Construímos arquiteturas multi-tenant onde cada revendedor obtém um sub-portal com marca branca com seu próprio logotipo, domínio, lista de clientes e alocação de inventário. Tudo funciona em um único backend administrativo com a mesma integração ERP, então você tem uma única fonte de verdade para dados e preços de peças.

Como vocês lidam com peças que foram descontinuadas?

Rastreamos cadeias de supersessão no banco de dados. Quando seu ERP marca uma peça como descontinuada, o portal resolve a cadeia para a substituição ativa atual automaticamente. Os clientes veem a peça original marcada como descontinuada com um link claro para a alternativa recomendada — incluindo notas de compatibilidade e diferenças de especificação. Ninguém acaba em um beco sem saída.

Spare Parts Portals from $18,000
Fixed-fee. 30-day post-launch support included.
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Next.js DevelopmentE-Commerce DevelopmentHeadless CMS DevelopmentCore Web Vitals & Jamstack Guide

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