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Spare Parts Portals
Serial Number LookupBOM Explorer3D Parts DiagramsERP Integration

B2B 스페어 파츠 포털 개발

부품 담당자가 시리얼 번호 조회에 주당 60시간을 소모하고 있습니다

87%
Fewer Order Errors
With visual part selection
24/7
Self-Service Access
No phone queues
<200ms
Search Response
Algolia-powered
95+
Lighthouse Score
Performance target
What A Spare Parts Portal Actually Replaces — And What It Won't

Your technician lands on the portal at 2 AM. They type a serial number, drill into the BOM, spin a 3D exploded-view diagram, and add the exact seal to cart—live inventory, real price, order ships at sunrise. No phone tree. No PDF catalog guessing. Your spare parts portal connects directly to your ERP so every search hits current stock, supersession chains resolve automatically, and your parts desk stops playing human lookup table. It handles the 80% of orders that don't need expert intervention. Your team keeps the 20% that actually require judgment. Downtime shrinks. Return rates drop. Your aftermarket margin stops leaking to channel conflict and backorder chaos.

프로젝트가 실패하는 이유

Technicians call your parts desk and wait 20 minutes for a part number Meanwhile, every hour of machine downtime is costing that customer $10K–$50K in lost production.
Customers order from flat PDF catalogs and get the wrong part Return rates hit 15–25%, which eats margins and, eventually, trust.
Your serial-to-BOM mapping lives in a spreadsheet — or in someone's head When that person leaves, the knowledge goes with them.
ERP inventory data never reaches customers in real time Orders placed against zero stock kick off backorder cascades and a wave of angry emails.
Nobody sees cross-sell or upsell opportunities when a customer's hunting for a single part That's 30%+ of aftermarket revenue left on the table every quarter.
Dealers maintain their own shadow catalogs on stale data Price discrepancies and discontinued-part orders create channel conflict you're constantly cleaning up.

컴플라이언스

Serial Number Lookup

A customer enters their machine serial and immediately sees their exact configuration, eligible parts, and available upgrade paths. When original parts are discontinued, AI surfaces the alternatives automatically.

Interactive BOM Explorer

A hierarchical Bill of Materials with expand/collapse navigation, tied directly to your ERP structure. Each node links to part details, live availability, and one-click ordering.

3D Exploded-View Diagrams

Three.js-powered 3D models let users rotate, zoom, and click individual components to add them to cart. We convert your existing CAD files into web-ready assets — no manual remodeling required.

Real-Time ERP Integration

Bidirectional sync with SAP, Oracle, Microsoft Dynamics, or Epicor — live inventory, customer-specific pricing, order status. No batch jobs. Webhook-driven updates.

Account-Based Pricing & Access

Dealer tiers, contract pricing, and volume discounts enforced per login. Each customer sees only the machines and price lists tied to their account.

Predictive Maintenance Bundles

The portal auto-generates maintenance kits based on machine age, runtime hours, and service history. Push notifications go out when a scheduled service window is coming up.

우리가 만드는 것

Train search on your order history so partial numbers and natural language queries return the right part, not a dead end

Your technicians find the right part in under 90 seconds instead of waiting on hold for 20 minutes

Ingest STEP, IGES, STL, and native CAD files to generate interactive 3D viewers without manual remodeling

Your return rate drops from 15–25% to single digits because customers see exploded views before they order

Track supersession chains automatically so discontinued parts resolve to current replacements with cross-reference notes

Your serial-to-BOM mapping lives in the system so turnover doesn't erase institutional knowledge

Deploy white-labeled sub-portals for each dealer with separate branding, inventory allocation, and customer lists

Your customers see real-time inventory before they click 'order' so backorder cascades stop flooding your inbox

Capture warranty claims and service requests tied to serial numbers with photo upload to cut back-and-forth by 60%

Your portal suggests cross-sell and upsell opportunities at the moment of search so you capture 30% more aftermarket revenue

Surface analytics showing top-searched parts, failed searches, and demand signals that inform purchasing decisions

Your dealers pull pricing and availability from a single source of truth so channel conflict stops burning your time

우리의 프로세스

01

Data Audit & ERP Mapping

We start by going through your parts data, BOM structures, serial number schemas, and ERP endpoints. Gaps, duplicates, and broken supersession chains get surfaced before we write a single line of code.
Week 1–2
02

Architecture & Wireframes

We design the buyer flows — serial lookup, BOM navigation, 3D interaction. API contracts for your ERP get defined, staging environments get stood up, and account-based pricing rules get mapped out.
Week 3–4
03

Core Build & ERP Integration

We build the Next.js portal, Algolia search index, Three.js viewer, and live ERP connectors. Serial lookup, BOM explorer, and cart/checkout all go functional in staging.
Week 5–9
04

3D Asset Pipeline & QA

We process your CAD library into web-optimized 3D models and run end-to-end testing across serial lookups, order flows, and ERP sync. Load testing runs against realistic catalog volumes.
Week 10–12
05

Launch & Optimization

We deploy to Vercel edge with CDN-cached 3D assets, train your team on the admin tools, and monitor search analytics, failed lookups, and conversion rates through the first 30 days.
Week 13–14
Next.jsSupabaseVercelThree.jsAlgoliaSAP/Oracle ERP APIsPostgreSQLRedisCloudflare

자주 묻는 질문

스페어 파츠 포털에서 시리얼 번호 조회는 어떻게 작동합니까?

고객이 기계 시리얼 번호를 입력합니다. 귀사의 ERP 또는 동기화된 데이터베이스를 쿼리하여 정확한 기계 구성, Bill of Materials, 모든 적격 대체 부품을 반환합니다. 부품이 단종된 경우, 시스템이 supersession chain을 따라 현재 대체 부품과 cross-reference 문서를 표시합니다. 고객은 누구에게도 전화할 필요가 없습니다.

기존 ERP 시스템과 통합할 수 있습니까?

네. SAP, Oracle, Microsoft Dynamics, Epicor, Infor과의 양방향 API 통합을 구축합니다. 최신 API가 없는 ERP의 경우 미들웨어 또는 webhook 기반 캐시 업데이트를 통한 스케줄 동기화를 사용합니다. 실시간 재고, 고객별 가격, 주문 상태가 모두 수동 작업 없이 포털을 통해 흐릅니다.

3D 부품 다이어그램 기능에 무엇이 필요합니까?

기존 CAD 파일이 STEP, IGES, STL 또는 기본 SolidWorks/CATIA 형식이어야 합니다. 당사 파이프라인은 이를 Three.js로 렌더링되는 경량의 웹 준비 3D 모델로 변환합니다. 폭발 뷰의 모든 구성 요소가 클릭 가능하고 해당 부품 레코드, BOM 노드, 장바구니 작업과 연결됩니다.

스페어 파츠 포털을 구축하는 데 얼마나 오래 걸립니까?

일반적인 포털(시리얼 조회, BOM 탐색기, 3D 다이어그램, ERP 통합)은 킥오프부터 출시까지 12~14주가 소요됩니다. 3D 없이 카탈로그 검색과 ERP 동기화만 있는 더 단순한 구축은 8~10주 내에 출시될 수 있습니다. 카탈로그 규모, ERP 복잡성, CAD 자산 준비 상태에 따라 달라집니다.

딜러가 자신의 브랜드 포털을 얻을 수 있습니까?

네. 각 딜러가 자신의 로고, 도메인, 고객 목록, 재고 할당이 있는 화이트 라벨 서브 포털을 제공하는 멀티테넌트 아키텍처를 구축합니다. 모든 것이 동일한 ERP 통합을 갖춘 하나의 관리자 백엔드에서 실행되므로 부품 데이터와 가격에 대한 단일 소스를 유지합니다.

단종된 부품을 어떻게 처리합니까?

데이터베이스에서 supersession chain을 추적합니다. ERP가 부품을 단종으로 표시하면 포털이 chain을 현재 활성 대체 부품으로 자동으로 해결합니다. 고객은 원본 부품이 단종 표시되고 권장 대체 부품으로의 명확한 링크를 봅니다 — 피팅 노트 및 사양 차이 포함. 누구도 막다른 곳에 빠지지 않습니다.

Spare Parts Portals from $18,000
Fixed-fee. 30-day post-launch support included.
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